We'd love to hear from you! Our dedicated team at Soncci is here to assist with any inquiries, provide personalized advice, or address any concerns you may have.
Customer Support
Store Hours Mon-Fri: 9:00 - 20:00,Weekend: 10:00 - 16:00.
Online Assistance
For quick queries or assistance outside our regular hours, you can use our live chat feature on the website. Our online support team is ready to provide real-time help.
Social Media
Connect with us on social media for the latest updates, design inspiration, and to stay in the loop with our community. Find us at @soncci
We are committed to ensuring your experience with Soncci Store is exceptional.
Send a Message
Frequent Asked Questions
Your go-to resource for answers to common queries about our store. We've compiled a list of frequently asked questions to make your shopping experience as seamless as possible. If you can't find the information you're looking for, feel free to reach out to our customer support team for personalized assistance.
How can I place an order online?
zhangls2024-12-03T10:29:42+08:00An account is required to place an order
What payment methods do you accept?
zhangls2024-12-03T10:45:06+08:00Soncci accepts PayPal, Credit Card , Wire Transfer as secure payment methods.
What is your return policy?
zhangls2024-12-03T10:35:48+08:00Support 30 days no reason to return and exchange
Do you offer assembly services?
zhangls2024-12-03T10:46:24+08:00We can provide remote assistance installation services