Updated: [October 5, 2024]
1. Collection and Use of Personal Data
Personal data is information that can be used to directly or indirectly identify you. Personal data also includes anonymous data linked to information that can be used to directly or indirectly identify you. Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer allow us to identify you (whether in combination with other information or otherwise).
The following is a description of the types of personal data we may collect and how we may use it:
1.1 What Personal Data We Collect
Depending on the products and services you use, we collect different types of personal data from or about you.
Data you provide: We collect personal data that you provide when you use our products and services or otherwise interact with us (such as when you create an account), such as contacting us, participating in online surveys, using our online help or online chat tools.
Data about payments: If you make a purchase, we collect personal data related to the purchase. This data includes your payment data, such as your credit or debit card number and other card information, as well as other account and authentication information, as well as billing, shipping, and contact details.
Data about the use of our services and products: When you visit our website, we may collect data about the type of device you use, your device’s unique identifier, your device’s IP address, operating system, the type of Internet browser you use, usage information, diagnostic information, and location information from or about your computer, mobile phone, or other devices on which you install or access our products or services. Where available, our Services may use GPS, your IP address, and other technologies to determine the approximate location of your device so that we can improve our products and services.
1.2 How We Use Your Personal Data
In general, we use personal data to provide, improve, and develop our products and services, to communicate with you, to provide you with targeted advertising and services, and to protect us and our customers.
Soncci processes and determines how your personal data is processed as a data controller for the following purposes:
Provide, improve, and develop our products and services: We use personal data to help us provide, improve, and develop our products, services, and advertising. This includes the use of personal data for purposes such as data analysis, research, and auditing. Such processing is based on our legitimate interest in providing you with products and services, as well as business continuity. If you participate in other promotions, we may use the personal data you provide to administer these programs. Some of these activities have additional rules that may contain more data about how we use personal data, so we encourage you to read these rules carefully before participating.
Communicating with you: With your prior explicit consent, we may use personal data to send you marketing communications related to Soncci products and services, to communicate with you about your account or transactions, and to inform you of our policies and terms. If you no longer wish to receive email communications for marketing purposes, please contact us to opt-out. We may also use your data to process and respond to your requests when you contact us. With your prior explicit consent, we may share your personal data with third-party partners who may send you marketing communications related to their products and services.
To provide and measure targeted advertising and services: With your prior explicit consent, we may use personal data to personalize your experience of our products and services and third-party websites and applications, and to determine the effectiveness of our promotional campaigns.
Note: For any of the above uses of your data that require your prior explicit consent, please note that you may withdraw your consent via Soncci.com
To facilitate safety and security: We use personal data to help verify accounts and user activity, as well as to facilitate safety and security, such as monitoring for fraud and investigating suspected or potentially illegal activity or violations of our terms or policies. This processing is based on our legitimate interest in helping to ensure the safety of our products and services.
2. Data Disclosure
Soncci will never share or sell your data to anyone. We will only disclose your data if we believe in good faith that such action is necessary:
1. To comply with a legal obligation
2. To protect and defend the rights or property of Soncci
3. To prevent or investigate possible wrongdoing in connection with the Services
4. To protect the personal safety of users of the Services or the public
5. Exemption from legal liability
3. Your Rights
We take reasonable steps to ensure that your personal data is accurate, complete and up-to-date. You have the right to access, correct, or delete the personal data we have collected. You also have the right to restrict or object to the further processing of your personal data at any time. You have the right to receive your personal data in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal data.
In order to protect the privacy and security of your personal data, we may ask you to provide data so that we can confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. In some cases, applicable laws or regulatory requirements permit or require us to refuse to provide or delete some or all of the personal data we maintain.
You can exercise your rights by contacting us. We will respond to your request within a reasonable timeframe and in any event within 30 days.
4. Third-Party Websites and Services
Our websites, products, and services may contain links to, or the ability to, access third-party websites, products, and services. We are not responsible for the privacy practices employed by these third parties and are not responsible for the information or content contained in their products and services. This Privacy Notice applies only to the data we collect through our products and services. We encourage you to read the privacy policies of any third party before continuing to use its websites, products, or services.
5. Global Data Transfer, Storage and Processing
When we share your personal data with our partners, Soncci affiliates, and service providers, your personal data may be transferred to and/or accessed from countries outside the European economy Area.In In such cases, we will enter into model contractual clauses adopted by the European Commission, or rely on other legal bases such as the Privacy Shield, or binding corporate rules (if our partners or service providers have adopted such internal policies approved by European data protection authorities). We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the email address you provided to us when you submitted your ticket on the support page.
6. Changes to this Privacy Policy
Changes to this Privacy Policy are effective when they are posted on this page, and such changes are identified by the “Effective Date” at the top of this Privacy Policy.